Time Management Tips
Barb explains that scheduling is the key to time management. She stresses prioritization of what is important to you. Another key factor she discusses is the routine of scheduling your tasks for the next day.
Customer Service Tips
Barb shares tips on how to best serve your customers and stresses that under promising and over delivering is an effective way to make yourself look good and keep them happy.
How Senior Management Can Change The Culture
Barb shares a quote from Ghandi to explain just what senior management should do to shape the culture they desire for their organization. BE THE CHANGE! Leaders need to walk the walk and talk the talk so that their company’s culture shapes up to be exactly what they want it to be. She stresses that [...]
Updating Your Health and Safety Program
Barb explains the importance of updating your company’s safety manual when new practices or procedures are introduced.
Knowing When To Hire A Health and Safety Employee vs. a Consultant
Barb explains the benefits for utilizing both consultants and full time employees that are experts in health and safety.
Creating Incentives
Barb examines both sides to the argument of whether bonuses and incentives should be used in an organization. She believes that incentives should be used, but on an individual basis, not a group basis.
Paradigm Shifters
There are four tips I have to really shift an organization into a new way of thinking. I call them paradigm shifters. I have stolen from the best and I have used Steve Covey’s values which are expressed in almost every major religious organization and are thousands of years old and they hold true throughout [...]
Human Factor vs. Equipment Factor
Organizations are composed of people, equipment, tools and processes. Organizations have to have a balance between all of these elements in order to improve their health and safety readiness. Human beings have to have the right attitude and behaviors in order to practice health and safety. Sometimes though the attitude isn’t there but the behavior [...]
Balanced Scorecard Used In Health and Safety
Barb explains what the Balanced Scorecard system evaluates and how it is used to enhance organizations overall.
Leading Indicators and Algorithms
Barb explains that leading indicators are those that are proven to prevent incidents from happening; and algorithms are mathematical equations that have proven to predict when something is likely to happen.