(Transcribed from Video at https://www.youtube.com/channel/UCfJpRJg2P6hIvx7JAQsRAxQ)

People often ask me, “Barb, why should I have incentives? “They’re costly, they’re trinkets, “they may prevent the reporting of incidents.” “If I’m an accountant, do I get an incentive “for balancing the books? “No, I don’t, it’s just part of the job. “So why should I give incentives for people being safe? It should be part of the job.” I disagree. I think everybody likes little gifts, and incentives are a very positive motivator. If you want to encourage more near-miss reporting, give out five-dollar Tim Horton’s certificates to encourage near-miss reporting or no-loss reporting, as it’s known now.

If you want to encourage health and safety or reward people, have a pizza lunch, do things like that, it builds up the workplace culture, it shows that you care, and everybody likes appreciation. Sometimes, the best incentive is not a gift but actually saying thank you to somebody for a job well done. We often don’t give enough appreciation, and the number one reason people leave the workplace is because they feel unappreciated and not valued. Don’t let that happen to your workers. Show your appreciation. Give some form of incentive, lots of little things to everybody. And in that way you will not prevent the reporting of incidents and it’s a win-win.